Privacy Policy

Welcome to FRENTS. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By using FRENTS, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, billing and payment details, driver’s license information, and other information you provide during the booking or account creation process.
Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically through cookies or similar technologies.

2. How We Use Your Information

Your data is collected and used for the following purposes:

To process your bookings and payments.
To manage your account and provide customer support.
To send booking confirmations, updates, and promotional communications (if you consent).
To improve our website, services, and user experience.
To comply with legal obligations or resolve disputes.

3. How We Share Your Information

We may share your personal data with third parties in the following situations:

With trusted service providers, such as payment processors and customer support platforms, to complete transactions and provide services.
With legal authorities, if required by law or to protect our rights and safety.
With analytics or advertising platforms to improve and promote our services (with your consent).

We will never sell or share your personal data with unauthorized parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage data. These include:

Essential Cookies: Necessary for the website to function properly.
Analytical Cookies: Help us analyze website performance and improve usability.
Marketing Cookies: Used to deliver personalized advertisements.

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period ends, your data will be securely deleted or anonymized.

6. Your Rights

As a user, you have the following rights regarding your personal data:

The right to access your personal information and receive a copy of it.
The right to request corrections or updates to your data.
The right to request the deletion of your personal data (“Right to be forgotten”).
The right to withdraw your consent to data processing or marketing communications at any time.
The right to data portability, allowing you to transfer your data to another service provider.

To exercise these rights, please contact us at fofilos.cars@gmail.com.

7. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include encryption, firewalls, and secure servers. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their Privacy Policies before using their services.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we are protecting your data.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Email: fofilos.cars@gmail.com
Phone: +30 695 5273 799

We are committed to protecting your privacy and ensuring transparency in how your data is handled.

11. Governing Law

This Privacy Policy is governed by the laws of Hellenic Republic. Any disputes arising from this policy will be resolved under the exclusive jurisdiction of the courts in Athens.